Updating zonealarm 7 1
It's a windows 7 machine that shows no other obvious problems.
I tried the Zone Alarm Internet Security Suite free trial for 15 days. I get the message that "True Vector service is shutting down." My windows security center informs me though that the firewall is active, but I have no Anti-Virus protection. I also can't log onto the Zone Labs website through either Mozilla or IE7. For three days now, I have been unable to update my virus definitions.
The Mozilla error message is as follows: "Firefox can't find the server at have not seen any other posts with similar problems. When I attempt, I get the error message \u0022Error: Could not resolve server.\u0022 Also for the past three days, my Zone Alarm keeps shutting down for no reason.
I did try and reinstall the program with the exact same results. Jodie If needed, I am running Windows XP on a Dell Inspiron E1505 with plenty of memory and a sufficient hard drive. I have not installed any other software or hardware applications. I tried the Zone Alarm Internet Security Suite free trial for 15 days. I get the message that \u0022True Vector service is shutting down.\u0022 My windows security center informs me though that the firewall is active, but I have no Anti-Virus protection. I also can\u0027t log onto the Zone Labs website through either Mozilla or IE7. At least you know the problem is on THEIR end and not YOURS.
Have to done anything else to the computer lately that might be blocking it?? Unless I missd it, I did not see an e-mail address for help.
supposedly able to update anti spyware but not anti virus. I've tried ie7 and firefox independant of the zonealarm program and I get the same old cant connect to server tried changing a whole bunch of firewall settings nothing works might just try a complete re-install You can get it here: I don't seem to have a problem accessing any other Web site I try, I'm getting all of my mail messages. Telephonequote Now you can have access to Zone Labs expert technical support by telephone simply by calling a toll-free number (charged to your credit card) or a 900 number, charged to your phone bill.
To work properly, some programs might require you to allow them to communicate through the firewall.
I have done a bit of Googling around and it appears that it's probably nothing to do with Zone Alarm. Did you try to uninstall and reinstall the full installer of Zone Alarm Anti Virus?However, their server was definitely down at the time, so I doubt it was really updating the anti spyware. act=ST&f=94&t=3698&st=0#entry18013The news of this worm, a SDbot variant with rootkit was announced in the Lavasoft Blog last week: New Worm AIMed at Computer Users September 20th, 2006 It just seems to be an issue when trying to visit the Zone Labs site, or download the definitions. Toll-free Premium Phone Support * Call 877-365-ZONE (9663) * Hours of operation: AM to PM, Pacific Time, Monday through Friday (excluding major holidays) * Cost is .95 per minute, billed to your Visa, Master Card, American Express, or Discover card * Products supported: All Zone Alarm I have done a little more searching on-line, and the issue I am experiencing appears to be related to DNS settings.I will continue to try..quite a number of different ways to contact them providing you have a registered copy of one of their paid programs.. IIbc Lu8go8w2ayot9OLG6b Gsxji ZVYe Df6w3i ZYz Jx VT! On someone else's advice, I decided to try using open DNS to see if that would help, and I am now able to see the Zone Labs web sites, and download virus and spyware definitions.For more information, see What are the risks of allowing programs through a firewall?Zone Alarm Anti Virus does periodic updates - the most recent update won't install.