When I was actually charged for my order it came to 0.
I ordered 5, 2lb stuffed Atlantic salmon and instead got a substitution of 1 (5 count) stuffed salmon pieces totaling 2lbs.
Now at a sale price of .99 its not that big dead BUT when you are only given a total of 2lbs instead of 10lbs, that is a over charge of .96 (You only issued a refund for an almost over charge… I was also sad to see their customer service completely ignore the issue of a case of beer I ordered.
I ordered 2, 30 count cases of Key Stone Light beer, 1 of which exploded during transit in their delivery truck and was returned for a full refund. I do not know if this is typical for Vons throughout all its stores or if it is just localized to here in Las Vegas BUT it is totally unacceptable.
Tagged as: vons address, vons corporate address, vons corporate office headquarters, vons customer complaint desk, vons customer complaints, vons headquarters, vons home office, vons main office, vons office address, vons office email, vons office fax, vons office phone, vons office phone number I went to store #2861 (my nearest store) and went I went to purchase products from the meat and seafood department they were several items spoiled and when I brought it to the attention of the person attending to the department he agreed and yet the products were not removed from the glass and were still available for purchase.
The supermarket chain has 225 stores in California and another 20 locations in Nevada.
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Vons is a supermarket chain that operates supermarkets under the Vons and Pavilion banners. Safeway acquired an ownership stake in Vons in 1988 as part of the sale of most of its supermarkets in southern California and southern Nevada.
Please be advised the refund can take three to five business days to post to your credit card.
The other items listed were out of stock, therefore it was not delivered and you were not charged for them.