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• Prospecting..your usual program • How to leverage relationships • The power in numbers • How to adjust your attitude, your likeability, your mind set • How to deal with customers objections to price and asking for deals • The power of empathy • Creating urgency • Closing the sale • Learn what it takes to lead and manage others • Knowing WHOM you are leading • Letting go of the love of power and learn the power of love • A clear understanding of why people work • A view of the 4 generations in the workplace • Building a Functional Team • Why they quit the job • The 20 things that must be understood in order to lead successfully • 6 attributes/behaviors that create a positive work environment • What makes today's leader's job so tough • Motivation, stimulation and successful team members • How gossip kills teamwork Includes attendee participation in several exercises Not to be missed by those currently in leadership/professional manager positions and those who aspire to be the best leaders of tomorrow. Walk away with concrete plans and simple tasks that you can implement immediately.

Recently a Harvard professor published this statement: "American companies focus 75% of their training on admin, product and technology, and only 25% on people skills. Impact Your Life and the Bottom Line Through Improved Communication....there is more to communication than talk!

Her expertise makes her a sought after speaker, consultant and trainer and her training DVDs, webinars and seminars have educated thousands.

She provides training, keynotes and counsel to a variety of industries, businesses and associations and is a former Vice President of Marketing and Education of Lincoln Property Company.

• Understand different personalities • Deal with difficult people • Communicate effectively • Brainstorm with your team to increase traffic and leases • Improve resident retention with written and spoken communication • Hire, lead, motivate, supervise and retain your team • Improve the bottom line of your apartment community and company Get more leases, save more residents and create an effective team....don't miss this all important seminar...it's not an expense, it's an investment! This seminar promises a new look at your personality and communication style, and that of others.

You will increase your strengths, your problem solving skills and you will be more productive through clearer communication.

She has earned a Texas Real Estate license, and is a CAM, CAPS, and RAM, along with many other designations and honorary positions.

She is an active volunteer for a variety of women's programs. • Be the best conversationalist in the room.....how? Do you wish for more time, worry about meeting deadlines, and are you feeling really stressed about what isn't getting done?Don't you wish your new employees could be effective on their very first day? If you are answering yes, welcome to the rat race..your life sort of like the hamster in a wheel...running as fast as possible and getting nowhere.At least it would be great if they knew something about the multifamily industry. Anne offers practical techniques: • Time and stress management skills, • How to use simple common sense.This is not a "fluffy" seminar; it is a life changing experience.It is fun, positive and gives you a strong insight into yourself and others.

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